CRM Specialist

TM MARKETING DANIŞMANLIK LİMİTED ŞİRKETİ

Our Culture

Our number one goal at TM Marketing is happy people and a healthy and diverse culture. We’re passionate about empowering people to develop their passions and ensuring that everyone feels supported along the way with training and development programs designed to accelerate your career. By joining TM Marketing, you will have the opportunity to accelerate your career trajectory in a highly competitive fast-growing company. The results of the employee satisfaction survey we conduct at regular intervals are over 75%. We aim to increase these rates day by day.

Here at TM Marketing, we value all types of experience and education. We don’t expect you to meet every qualification for this position and encourage you to apply if you know most areas. Our door is open to everyone, and we can’t wait to add your unique identity to the team!

About the Role

By joining our team as a “CRM Specialist” you’ll help us manage the company’s technology to improve marketing and maximize the efficiency of the CRM data and software to improve customer care.

Responsibilities

• Collaborate with other departments to identify customer support and technology problems and resolve them
• Creating and following the determined CRM reports on a weekly and monthly basis
• Offering suggestions and solutions to meet the needs of the company
• Testing and analyzing all CRM activities to get the best results
• Follow up on the developments in the field of CRM and include new applications in the workflow
• Protecting the confidentiality of company and customer information

Requirements

• Minimum 1 year of work experience in CRM-related fields, Business Analysis, etc.
• Good knowledge of Excel
• Proficiency in English

Preferred Qualifications

• Excellent communication skills
• Team player and passionate about working collaboratively

Perks and Benefits

• Competitive base salary
• Private Health Insurance
• Training and career development
• Rewards and recognition programs
• Supportive and collaborative culture
• An international and diverse work atmosphere
• Working in a global, multilingual organization

About TM Marketing

We are a huge family that continues its activities in online financial investment and has been growing every day since the first day of our establishment. We have been serving in Turkey since 2019. Having a mixed team from different cultures, TM Marketing offers its teammates a business environment where they can follow the economic developments in the world.